Terms of Service
Jan 1, 2025

Apextra Solutions, LLC

1. Acceptance of Terms
By accessing and using the services provided by Apextra Solutions (hereinafter referred to as “the Company”), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description
The Company provides facilities support services to government entities nationwide, including but not limited to:

Facility operations and maintenance
Building systems management
Janitorial services
Security systems services
Environmental services
Property management
Technical support services
3. Contract Formation
3.1. All services are provided solely through properly executed government contracts, purchase orders, or other authorized procurement vehicles.

3.2. No services shall commence without proper authorization and documentation as required by applicable federal, state, or local procurement regulations.

4. Compliance and Regulations
4.1. The Company maintains compliance with all applicable federal, state, and local regulations, including:

Federal Acquisition Regulation (FAR)
Service Contract Labor Standards
Safety and environmental regulations
Security clearance requirements
Equal Employment Opportunity regulations
4.2. All personnel assigned to government facilities shall meet required security clearance levels and background check requirements.

5. Performance Standards
5.1. The Company commits to:

Meeting or exceeding contract performance requirements
Maintaining required certifications and licenses
Following established quality control procedures
Adhering to agreed-upon response times
Providing qualified personnel
5.2. Performance metrics will be monitored and reported as specified in individual contract requirements.

6. Billing and Payment
6.1. Invoicing will be conducted in accordance with:

Contract terms and conditions
Federal prompt payment regulations
Agreed-upon billing cycles
Approved rate schedules
6.2. Payment terms shall align with federal prompt payment requirements and specific contract provisions.

7. Confidentiality and Security
7.1. The Company will:

Protect sensitive government information
Maintain required security protocols
Follow data handling procedures
Ensure personnel compliance with security requirements
Report security incidents as required
7.2. All personnel shall comply with facility-specific security requirements and protocols.

8. Insurance and Liability
8.1. The Company maintains:

General liability insurance
Workers’ compensation coverage
Professional liability insurance
Vehicle insurance when applicable
Additional coverage as required by specific contracts
8.2. Coverage levels meet or exceed government requirements.

9. Termination
9.1. Services may be terminated:

As provided in specific contract terms
For non-performance
For convenience of the government
By mutual agreement
As required by law or regulation

10. Dispute Resolution
10.1. Disputes shall be resolved according to:

Contract Disputes Act procedures
Specific contract provisions
Applicable federal regulations
Alternative dispute resolution methods when appropriate

11. Modifications
11.1. These terms may be modified:

Through proper contract modifications
As required by changes in law or regulation
By mutual agreement of parties
With proper notification as required

12. Contact Information
For questions regarding these terms, please contact:

Apextra Solutions [Address] Contract Management Office Phone: [Phone Number] Email: [Email Address]

13. Governing Law
These terms shall be governed by and construed in accordance with federal law and applicable state regulations.

14. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Acknowledgment
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.